👉 Before You Begin (Quick Tips to Avoid Delays)

First time client s we require prepayment in order to set up an account with us in good standing.

We want this process to be as smooth as possible. There are a few system steps that can catch people off guard, so here’s a heads-up:

  • đź’ł $100 Temporary Authorization (Not a Charge)
    After your credit card is saved, a verifcation of $100 will be charged — then immediately refunded.
    This is just a verification step not a charge (we know… not ideal)

  • Billing Timing
    You are only charged after your job is completed and invoiced — never upfront.

  • Credit Card Processing Fees
    A processing fee will apply to credit card payments.
    👉 To avoid this fee, you may pay by debit card or ACH (bank transfer) — no fees applied


👉 RCMS Cheat Sheet

Knowing these things will have you submitting your request takes less than 2 minutes.

How To Enter A Service Request →
After logging in, go to the left side of the page → click ➕ New Order → select Service of Process or Eviction Service

👉 “⚠️ These 3 field things cause 90% of issues:”

Billing Reference (Required — must be first)→ You must enter this before any other fields will open

Examples if you are….

  • Law Firm = Client name / File #

  • Property Manager = Property address / Tenant name

  • Pro Per = Last name of person being served

Attorney (Required) → If you are not an attorney:
Click the icon next to the field and enter:

  • First and Last Name = Your name

  • Email = Your email

  • Attorney Number = 00000

    (We know… we’re working on getting this removed)

Representing (Required) → Select Plaintiff (this is you)


That’s it — you’re ready

Click “Register for Account” below to create your account and submit your request.